/* MKA Request Form v2 – mobile-first, scoped to .mkarf */
.mkarf-page{width:100%;max-width:1100px;margin:0 auto;padding:16px;box-sizing:border-box}
.mkarf{
  --rf-bg:#f6f7f9;--rf-panel:#fff;--rf-text:#16181d;--rf-muted:#5f6673;--rf-line:#e3e6eb;--rf-accent:#1d4ed8;
  --rf-good:#0f7a4a;--rf-good-bg:#e7f6ee;--rf-warn:#8a5a00;--rf-warn-bg:#fdf3dc;--rf-bad:#b42318;--rf-bad-bg:#fdecea;--rf-info:#1e55a8;--rf-info-bg:#e8f0fc;--rf-neutral-bg:#eef0f3;
  color:var(--rf-text);font-size:15px;line-height:1.5;box-sizing:border-box;-webkit-text-size-adjust:100%
}
.mkarf *,.mkarf *::before,.mkarf *::after{box-sizing:border-box}
.mkarf a{color:var(--rf-accent);text-decoration:none}
.mkarf a:hover{text-decoration:underline}
.mkarf h1,.mkarf h2,.mkarf h3{color:var(--rf-text);margin:0;line-height:1.25;font-family:inherit;text-transform:none;letter-spacing:0}
.mkarf p{margin:0 0 10px}
.mkarf ul{margin:0;padding:0;list-style:none}
.mkarf [hidden]{display:none!important}
.mkarf-muted{color:var(--rf-muted)}
.mkarf-small{font-size:13px}
.mkarf-req{color:var(--rf-bad)}

/* Top + nav */
.mkarf-top{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px}
.mkarf-brand{display:flex;align-items:center;gap:10px;color:var(--rf-text)!important;text-decoration:none!important}
.mkarf-brand__mark{display:grid;place-items:center;width:38px;height:38px;border-radius:10px;background:var(--rf-accent);color:#fff;font-weight:800;font-size:13px}
.mkarf-brand__text{display:flex;flex-direction:column;line-height:1.15}
.mkarf-brand__text strong{font-size:16px}
.mkarf-brand__text small,.mkarf-user small{font-size:12px;color:var(--rf-muted)}
.mkarf-user{display:flex;flex-direction:column;align-items:flex-end;font-size:13px;font-weight:600;line-height:1.2}
.mkarf-nav{display:flex;gap:2px;overflow-x:auto;border-bottom:1px solid var(--rf-line);margin:0 -16px 14px;padding:0 16px;scrollbar-width:none;white-space:nowrap}
.mkarf-nav::-webkit-scrollbar{display:none}
.mkarf-nav a{padding:11px 12px;font-weight:600;font-size:14px;color:var(--rf-muted);border-bottom:2px solid transparent;text-decoration:none!important}
.mkarf-nav a.is-active{color:var(--rf-accent);border-bottom-color:var(--rf-accent)}

/* Headings */
.mkarf-head{display:flex;flex-direction:column;gap:10px;margin:6px 0 14px}
.mkarf-head h1,.mkarf-title{font-size:24px;font-weight:750}
.mkarf-sub{color:var(--rf-muted);margin:6px 0 0!important;font-size:14px}
.mkarf-head__badges{display:flex;gap:6px;flex-wrap:wrap}
.mkarf-crumb{font-size:14px;margin:4px 0 0}
.mkarf-h2{font-size:15px;font-weight:700;margin:0 0 12px!important}

/* Panels, notices, badges */
.mkarf-panel{background:var(--rf-panel);border:1px solid var(--rf-line);border-radius:12px;padding:16px;margin:0 0 14px}
.mkarf-empty{text-align:center;color:var(--rf-muted);padding:28px 16px}
.mkarf-notice{padding:12px 14px;border-radius:10px;margin:0 0 14px;border:1px solid;font-size:14px}
.mkarf-notice.is-ok{background:var(--rf-good-bg);color:var(--rf-good);border-color:#bfe5cf}
.mkarf-notice.is-err{background:var(--rf-bad-bg);color:var(--rf-bad);border-color:#f3c5c0}
.mkarf-notice.is-warn{background:var(--rf-warn-bg);color:var(--rf-warn);border-color:#f0d9a6}
.mkarf-badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600;line-height:1.6;white-space:nowrap;background:var(--rf-neutral-bg);color:#3b414b}
.mkarf-badge.is-good{background:var(--rf-good-bg);color:var(--rf-good)}
.mkarf-badge.is-warn{background:var(--rf-warn-bg);color:var(--rf-warn)}
.mkarf-badge.is-bad{background:var(--rf-bad-bg);color:var(--rf-bad)}
.mkarf-badge.is-info{background:var(--rf-info-bg);color:var(--rf-info)}

/* Buttons */
.mkarf .mkarf-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:44px;padding:10px 18px;border-radius:10px;font:inherit;font-weight:600;font-size:15px;line-height:1.2;cursor:pointer;text-decoration:none!important;border:1px solid transparent;box-shadow:none;text-transform:none;letter-spacing:0;white-space:nowrap}
.mkarf .mkarf-btn.is-primary{background:var(--rf-accent)!important;color:#fff!important;border-color:var(--rf-accent)!important}
.mkarf .mkarf-btn.is-ghost{background:var(--rf-panel)!important;color:var(--rf-text)!important;border-color:var(--rf-line)!important}
.mkarf .mkarf-btn.is-danger{background:var(--rf-panel)!important;color:var(--rf-bad)!important;border-color:#f3c5c0!important}
.mkarf .mkarf-btn.is-good{background:var(--rf-good-bg)!important;color:var(--rf-good)!important;border-color:#bfe5cf!important;width:100%}
.mkarf .mkarf-btn.is-sm{min-height:36px;padding:6px 12px;font-size:13px}
.mkarf .mkarf-btn.is-big{width:100%;min-height:52px;font-size:16px}

/* Filters */
.mkarf-pills{display:flex;gap:6px;overflow-x:auto;scrollbar-width:none;margin:0 0 12px;padding-bottom:2px}
.mkarf-pills::-webkit-scrollbar{display:none}
.mkarf-pill{flex:0 0 auto;display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:999px;border:1px solid var(--rf-line);background:var(--rf-panel);color:var(--rf-muted)!important;font-weight:600;font-size:14px;text-decoration:none!important;min-height:40px}
.mkarf-pill.is-active{background:var(--rf-text);border-color:var(--rf-text);color:#fff!important}
.mkarf-pill__n{font-size:12px;min-width:20px;text-align:center;padding:0 6px;border-radius:999px;background:var(--rf-neutral-bg);color:var(--rf-text)}
.mkarf-pill__n.is-bad{background:var(--rf-bad);color:#fff}
.mkarf-pill__n.is-warn{background:#e0a100;color:#fff}
.mkarf-filters{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 14px}
.mkarf-filters input,.mkarf-filters select{min-height:44px;border:1px solid var(--rf-line);border-radius:10px;padding:8px 12px;background:var(--rf-panel);font:inherit;font-size:16px;color:var(--rf-text);flex:1 1 100%}

/* Request list */
.mkarf-list{display:flex;flex-direction:column;gap:10px}
.mkarf-item a{display:block;background:var(--rf-panel);border:1px solid var(--rf-line);border-radius:12px;padding:14px;color:var(--rf-text)!important;text-decoration:none!important;position:relative}
.mkarf-item a:hover{border-color:#c5cad3}
.mkarf-item.is-urgent a{border-left:4px solid var(--rf-bad)}
.mkarf-item__top{display:flex;justify-content:space-between;gap:10px;font-size:15px}
.mkarf-item__top .mkarf-muted{font-size:13px;white-space:nowrap}
.mkarf-item__who{font-size:14px;color:var(--rf-muted);margin-top:2px}
.mkarf-item__desc{font-size:14px;margin-top:6px;color:#2f343c}
.mkarf-item__badges{margin-top:10px;display:flex;gap:6px;flex-wrap:wrap}
.mkarf-item.is-hidden{display:none}

/* Facts */
.mkarf-facts{margin:0}
.mkarf-facts>div{display:grid;grid-template-columns:1fr;gap:2px;padding:10px 0;border-top:1px solid var(--rf-line)}
.mkarf-facts>div:first-child{border-top:0;padding-top:0}
.mkarf .mkarf-facts dt{font-size:13px;font-weight:600;color:var(--rf-muted);margin:0!important}
.mkarf .mkarf-facts dd{margin:0!important;overflow-wrap:anywhere}
.mkarf-history li{display:flex;flex-direction:column;padding:8px 0;border-top:1px solid var(--rf-line);font-size:14px}
.mkarf-history li:first-child{border-top:0;padding-top:0}
.mkarf-history small{color:var(--rf-muted);font-size:12px}
.mkarf-complete{margin-top:14px;padding-top:14px;border-top:1px solid var(--rf-line)}

/* Team leads */
.mkarf-leads li{display:flex;flex-direction:column;gap:10px;padding:12px 0;border-top:1px solid var(--rf-line)}
.mkarf-leads li:first-child{border-top:0;padding-top:0}
.mkarf-leads__act{display:flex;gap:8px}
.mkarf-leads__act form{margin:0}

/* Forms */
.mkarf-form{margin:0}
.mkarf-grid{display:grid;grid-template-columns:1fr;gap:14px}
.mkarf-field{display:flex;flex-direction:column;gap:6px;margin:0 0 14px;min-width:0}
.mkarf-grid .mkarf-field{margin:0}
.mkarf-field>label{font-weight:600;font-size:14px}
.mkarf-field input[type=text],.mkarf-field input[type=email],.mkarf-field select,.mkarf-field textarea{width:100%;min-height:48px;border:1px solid #cfd4dc;border-radius:10px;padding:11px 12px;background:#fff;font:inherit;font-size:16px;color:var(--rf-text);margin:0;box-shadow:none}
.mkarf-field textarea{min-height:120px;resize:vertical}
.mkarf-field input[type=file]{font-size:14px;padding:10px;border:1px dashed #cfd4dc;border-radius:10px;background:#fafbfc;width:100%}
.mkarf-field input:focus,.mkarf-field select:focus,.mkarf-field textarea:focus{outline:2px solid var(--rf-accent);outline-offset:1px;border-color:var(--rf-accent)}
.mkarf-help{font-size:13px;color:var(--rf-muted);margin:0!important}
.mkarf-choices{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:0 0 14px}
.mkarf-choice{position:relative;cursor:pointer}
.mkarf-choice input{position:absolute;opacity:0;pointer-events:none}
.mkarf-choice span{display:flex;align-items:center;justify-content:center;text-align:center;min-height:52px;padding:10px;border:1px solid #cfd4dc;border-radius:10px;background:#fff;font-weight:600;font-size:14px}
.mkarf-choice input:checked+span{border-color:var(--rf-accent);background:var(--rf-info-bg);color:var(--rf-accent);box-shadow:inset 0 0 0 1px var(--rf-accent)}
.mkarf-choice input:focus-visible+span{outline:2px solid var(--rf-accent);outline-offset:2px}
.mkarf-confirm,.mkarf-switch{display:flex;gap:12px;align-items:flex-start;cursor:pointer;font-size:14px;margin:0 0 14px}
.mkarf-confirm input,.mkarf-switch input{width:22px;height:22px;margin:0;flex:0 0 auto;accent-color:var(--rf-accent)}
.mkarf-switch{align-items:center;font-weight:600}
.mkarf-formbar{display:flex;gap:10px;margin-top:4px}
.mkarf-hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;overflow:hidden}
.mkarf-done{text-align:center;padding:32px 16px}
.mkarf-done__tick{width:56px;height:56px;border-radius:50%;background:var(--rf-good-bg);color:var(--rf-good);display:grid;place-items:center;font-size:28px;font-weight:700;margin:0 auto 12px}
.mkarf-done h2{margin-bottom:8px!important}

/* Public page */
body.mkarf-public{background:var(--rf-bg,#f6f7f9);margin:0}
.mkarf-pubhead{background:#fff;border-bottom:1px solid #e3e6eb;padding:12px 16px}
.mkarf-pubhead__in{max-width:720px;margin:0 auto}
.mkarf-logo{height:40px;width:auto;max-width:70%;display:block}
.mkarf-pubmain{max-width:720px;margin:0 auto;padding:20px 16px 32px}
.mkarf-pubmain .mkarf-sub{margin-bottom:16px!important}
.mkarf-pubfoot{text-align:center;font-size:12px;color:#5f6673;padding:16px}

.mkarf-cols{display:grid;grid-template-columns:1fr;gap:0 14px}
.mkarf-cols>*{min-width:0}

@media (min-width:720px){
  .mkarf-page{padding:24px}
  .mkarf-nav{margin:0 0 18px;padding:0}
  .mkarf-head{flex-direction:row;justify-content:space-between;align-items:flex-end}
  .mkarf-head h1,.mkarf-title{font-size:28px}
  .mkarf-grid{grid-template-columns:1fr 1fr}
  .mkarf-grid .is-wide{grid-column:1/-1}
  .mkarf-choices{grid-template-columns:repeat(3,1fr)}
  .mkarf-filters input{flex:1 1 240px}
  .mkarf-filters select{flex:0 0 220px}
  .mkarf-facts>div{grid-template-columns:150px 1fr;gap:12px}
  .mkarf-leads li{flex-direction:row;justify-content:space-between;align-items:center}
  .mkarf .mkarf-btn.is-big{width:auto;min-width:220px}
}
@media (min-width:960px){
  .mkarf-cols{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}
}
/* Theme guards */
.mkarf .mkarf-choice{display:block;margin:0!important;padding:0!important;line-height:1.3}
.mkarf .mkarf-facts dd,.mkarf .mkarf-facts dt{padding:0!important;margin-left:0!important}
.mkarf .mkarf-choice input{position:absolute!important;opacity:0!important;width:1px!important;height:1px!important;margin:0!important;pointer-events:none}

.mkarf .mkarf-userfilter{width:100%;min-height:44px;border:1px solid #cfd4dc;border-radius:10px;padding:10px 12px;font:inherit;font-size:16px;margin:0 0 6px}
.mkarf .mkarf-field select[size]{min-height:180px;padding:6px}
.mkarf-leads li.is-incomplete strong{color:var(--rf-warn)}
.mkarf-nav a{display:inline-flex;align-items:center;gap:5px}
.mkarf-ext{flex:0 0 auto;opacity:.7}

/* Sit inside the portal's own layout: no extra width limit, padding or bleed */
.mkarf-page{width:100%!important;max-width:none!important;margin:0!important;padding:0!important}
.mkarf-nav{margin:0 0 16px!important;padding:0!important}

/* Ticket notes thread */
.mkarf-thread li{padding:10px 0;border-top:1px solid var(--rf-line);font-size:14px;display:flex;flex-direction:column;gap:2px}
.mkarf-thread li:first-child{border-top:0;padding-top:0}
.mkarf-thread small{color:var(--rf-muted);font-size:12px}
.mkarf-thread li.is-note{background:#f7f9fe;border:1px solid #dfe7fb;border-radius:10px;padding:10px 12px;margin:0 0 8px}
.mkarf-thread li.is-note+li{border-top:0}
.mkarf-thread__head{display:flex;flex-wrap:wrap;align-items:center;gap:6px}
.mkarf-thread__head small{margin-left:auto}
.mkarf-thread__note{margin-top:4px;white-space:normal;overflow-wrap:anywhere}
.mkarf-thread__meta{font-size:12px;color:var(--rf-muted);margin-top:4px}
.mkarf-switch span{font-weight:500}
.mkarf-stack{min-width:0}
.mkarf .mkarf-h1sm{font-size:18px!important;margin:18px 0 2px!important;line-height:1.3!important}